WHO WE ARE

Elite Food Store is the data controller responsible for your personal data collected through this Site.

If you have any questions about this policy or your data, please contact us at:

Email: [Insert contact email]
Address: [Insert business address]

PERSONAL INFORMATION WE COLLECT

When you visit our Site, we collect the following types of information:

A. Device Information (Automatically Collected)

When you browse our website, we automatically collect:

• IP address
• Browser type and version
• Time zone
• Referring/exit pages
• Pages viewed
• Date and time stamps
• Device type

We collect this using:

• Cookies
• Log files
• Web beacons, tags and pixels
• Analytics tools

For more information about cookies, visit: http://www.allaboutcookies.org

B. Order Information (Provided by You)

When you place an order, create an account, or contact us, we collect:

• Full name
• Billing address
• Shipping address
• Email address
• Phone number
• Payment details (processed securely via third-party payment providers — we do not store full card details)
• Order history

HOW WE USE YOUR PERSONAL INFORMATION

We use your data for the following lawful purposes:

To fulfil orders:

• Process payments
• Arrange shipping
• Send order confirmations and invoices

To manage your account:

• Provide customer support
• Respond to enquiries

For fraud prevention:

• Screen orders for risk or fraud
• Verify financial transactions

For marketing (where consent is given):

• Send promotional emails
• Provide offers and product updates

You can opt out of marketing communications at any time.

To improve our website:

Personalise user experience

Analyse user behaviour

Improve layout and performance

COOKIES

We use cookies for:

• Essential website functionality
• Analytics (e.g., Google Analytics)
• Marketing and retargeting

You can control cookies through your browser settings.

BEHAVIOURAL ADVERTISING

We may use third-party services such as:

• Google Ads
• Facebook/Meta Ads
• Google Analytics

These services may use cookies or tracking technologies.

You can opt out via:

Digital Advertising Alliance: http://optout.aboutads.info/

Google Ads Settings

Facebook Ad Settings

SHARING YOUR PERSONAL INFORMATION

We share personal data only where necessary, including with:

• Payment processors
• Shipping providers
• Hosting providers
• Analytics providers
• Marketing platforms

We may also share data to comply with legal obligations.

We do not sell your personal data.

DATA RETENTION

We retain Order Information for accounting and legal purposes unless you request deletion. Certain data may be retained to comply with tax and legal requirements.

YOUR RIGHTS (UK & EEA Residents)

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Data portability

To exercise these rights, contact us using the details above.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK..

DATA SECURITY

We implement appropriate technical and organisational measures including:

• SSL encryption
• Secure hosting
• Limited administrative access
• Secure payment gateways

MINORS

This Site is not intended for individuals under the age of 16.

CHANGES TO THIS POLICY

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last Updated” date.